A Guide To Getting The Best Merchant Services Deal
Do you need merchant services to grow your business but have been putting it off because you aren't sure how to go about getting the best
merchant services deal? Well, put your fears to rest because this guide to getting the best merchant services deal will show you just how to do that.
No one will ever dispute that the ability to accept credit card payments will increase your number of customers, sales made, and the profitability of your business. However, to maintain the profitability of accepting credit cards, you need to make sure your merchant services provider gives you a good deal without hidden charges or features you won't use or require.
Even if you already have a merchant services provider, it's not too late to change. If you keep the following in mind when evaluating merchant services providers, whether you are changing over or are new to credit card processing, you are sure to find everything you need for your business at the best price.
Speaking Of Price
It's the first thing people think about, so price is the best place to begin. Obviously, you want a merchant services provider that gives you the most bang for your buck, especially for new businesses just starting up.
The first thing you should look for in a merchant services provider is one that packages the most credit card processing services into their “standard” features. This means you should get more without having to pay more. Secondly, take a look at the schedule of fees for their “standard” plan and upgraded plans. If you're interested in an upgraded plan, make sure the fees for the upgrades are in line with what your business requires. The “everything included” plan may not be the one that fits your business best.
Make sure you understand the fees, the merchant services included in the fees, and how much you'll be paying bottom line at the end of the month. In addition, look for providers that do not charge “set-up” fees or “application” fees mounting into the hundreds of dollars. There are
merchant services providers out there who do not charge these exorbitant extra startup fees.
24/7 Customer Service Is More Important Than You May Think
While you may think a merchant services provider offering Monday-Friday, 8:00 AM to 5:00 PM customer service is sufficient for your type of business, it really isn't. Make sure your merchant services provider offers 24/7 customer service by people who actually work for the provider and are not from an outsourced company merely there to answer the phone and take messages. In addition, make sure you will not be charged for calling customer service. It should be included free as part of your merchant services account. You'll appreciate this when a frantic customer threatens to call the Police on a Friday night at 6:00 PM because they believe you charged them twice for one purchase or because they want to know why you can't accept their credit card and you can't speak with anyone in customer service until 8:00 AM on Monday morning.
By keeping these two points in mind when seeking the best merchant services deal, you are sure to find the merchant services deal of a century!
